"We would highly recommend Debbie who provided an excellent service for us. Debbie was very quick to understand our business and took over management of incoming calls and appointments in a very efficient manner. Thanks Debbie"
Therese Edkins of Sherratt Electrical Services
"I would like to thank you for the efficient typing service you provided for me recently. All letters were returned promptly and considering the complicated nature of the letters these were well executed. Thanks again."
Paul Barnes BDS (Lond) MSc (Lond) MFGDP (UK) - Periodontist, Reigate, Surrey. June 2013
"Debbie of As & When Admin Services has been carrying out transcription work for me for the last 5 years. I am rather demanding, in terms of pushing in front of the queue, with short timescales to prepare a speech or yet another draft of a letter and she manages to adhered to them. I find her charges eminently reasonable and only hope she does not emigrate – although that said, I am assured that as long as there is an internet connection, a PC & a phone she could still work from wherever in the world she is! I am always 100% satisfied with the results."
David Lea OBE Lord Lea of Crondall. May 2013
"I have been using As & When Admin Services to answer my telephone calls for my business after looking at a number of different options. I have been delighted by how warm and friendly the service is. As & When adds that personal touch that I was looking for in a telephone answering service. Would highly recommend them."
Nicky Kriel Social Media Coach & Trainer - Surrey. February 2013
“I rely on Debbie for all my correspondence to referring dentists and patients. I have been very pleased with the prompt and reliable service which ‘As and When’ provides."
Mary Hudson, Dentist - Oxford. January 2013“
“We are always very pleased with the work that Debbie does for us. It is reassuring to know that we can call on her at anytime and know that she will do our work efficiently and without delay”
Vanessa Payne, Legal Recruitment Agency, Fleet, Hampshire
"Just to let you know that you've already paid for your "keep" (if you know what mean)! That conservatory sales enquiry that you took yesterday has already been turned into a definite contract - well done! Keep up the good work! I'm sooooo glad I've found you - I can have some time off now without having to answer phones in shops etc pretending I'm in the office!"
Heather McFadyen of Conservatory Collections Limited, Farnham
“As and When’ Admin Services have been helping my business for over 4 years now and I have found them to be very efficient and effective. I send them the paperwork – it is checked, processed and submitted and I don’t have to worry!"
"I hate the mounds of paperwork that we as an industry produce and they are reducing the paperwork by supporting the paperless office. They have reduced the time I have to spend in the office processing applications rather than concentrating on growing my business.”
Paul Formstone – Former IFA, Surrey
“I contacted As & When Admin Services late last year, along with a few other Virtual Admin Service companies and after some deliberations I decided to call back As & When because they had put me at ease with the first call. We have been working with them now for nearly six months and can honestly say that I do not know what I would do without them now. They are helping me by managing the office so that I can get on with the ‘work’. They are handling my quotes, work orders, diary management, telephone calls and everything else office based. Thank you for taking away all the hassle of admin, as this is the part of my business that was grinding me down and holding us back. I am happy to say that my business is now set to grow because of the help they have provided.”
Joel Carr, Director Oakfields PHE Ltd, London
Debbie is a GREAT 'remote administrator' - she combines accuracy and initiative, with an almost unlimited supply of patience, grit and goodwill. She runs diaries, expenses, inboxes, VAT and tax accounts, technology - and of course, clients' phone calls and enquiries, all with careful attention to detail, warmth and good humour.
In my view, she learns about a new sector or client culture very quickly and she is efficient and totally honest and straightforward - about the odd mistake, as well as what the customer can do to make her role more manageable. These are characteristics which are absolutely invaluable for a frantic small business person.
She has seen me through the administrative side of the biggest project of my career, and I do not know how I would have survived it without her.
Belinda Schwehr – Care and Health Law